Release of damning report by APPG on Scottish Power Cashpower Mis-selling

(April 20, 2016)


Following a year-long investigation by the APPG on Scottish Power Cashpower Mis-selling, the Parliamentary Group – consisting of cross-party MPs - have released a damning report into the issue.

The ScottishPower scheme offered a ‘PowerPlan’ whereby customers would receive cashback at the end of their five-year cover period, should they not make a claim.

The agreement was not fulfilled after the company went into liquidation, meaning up to 625,000 customers missed out money owed – totalling an average of £141 per person.

Following the report Walton MP Steve Rotheram, who is a member of the APPG and also purchased a ‘PowerPlan’ warranty said he would like the Parliamentary Select Committee to investigate this further.

He said: They’re like a court of law. They can compel them to come and give evidence.

“I think that’s a great way to put them on the spot and ask them serious questions about their conduct.”

A ScottishPower spokesman said: "The company is concerned that the findings of the APPG are not only demonstrably wrong but ignore evidence put to the group in writing and some very basic legal principles.

"This matter has been the subject of a number of reviews which have found no evidence of improper conduct on the part of ScottishPower or its advisers.

"As we have said over a period of years, ScottishPower emphatically rejects any suggestion of wrongdoing in relation to the PowerPlan scheme.

"In addition, this matter is the subject of threatened proceedings and in those circumstances ScottishPower does not propose to comment further."

The MPs called for a formal Select Committee hearing "so that ScottishPower executives can be called to account for their actions before Parliament, opening the way to achieving some form of justice, including compensation, for those consumers who are affected".


Click here to return to the News page